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I was told my furniture would be delivered between 8am-11am and to use their "state-of-the-art" technology on their website to track my delivery. At 8am, I use the tracker and it says deliver time is 8:03am so I assume I'm the first…
I can't even explain the horror show that Bob's discount furniture is. Truly unbelievable to me that he can actually stay in business with the horrible customer service and just awful quality merchandise. I feel like an idiot that I…
Run don't walk away from Bob's. They failed to deliver on 2 different days. They won't answer the phone. The deliverymen apparently can't tell time. Must I go on?
I too, have had a bad experience form Bob's. Order and purchaced\r a plain jane recliner. Paid up front the date was 12/10/10. Was told by the salesman it would be in on 1/8/11. The lady at the\r desk told us we were responsible to…
How do you get in contact with customer service??? I would love a phone number for corporate headquarters to state my complaint. The one listed is actually a store and does not open at 6:30 am as listed. Please help me out someone!!!
Stay away! the stories are true!! delivery nightmares. the sales agents will tell you an item is in stock and ready for delivery to make a quick sale then they really arent and the expected delivery day comes, we threw away our old ouch to…
DO NOT GO HERE...I am soooo pissed off at this company right now I dont even have the energy to explain myself...THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED, I work at a call center and I know the ins and outs of how a customer is…
Bobs has the worst customer service ever. I have been trying to contact them for the last three weeks. Finally they said they would get. back to exchange two tables that were lopsided. NOONE ever called. Go somewhere where they care and…